All services are sold as project-based or milestone-based unless stated otherwise.
Prices, scope, and deliverables are finalized before work begins.
Once a project or milestone is approved and payment is made, work will begin accordingly.
2. Payments
Payments must be completed according to the agreed invoice or payment plan.
Failure to complete payments may result in paused or terminated services.
All prices are exclusive of third-party costs such as hosting, plugins, subscriptions, or platform fees.
3. Refund Policy
Projects begin with a 50% upfront payment, which secures project planning, resources, and scheduling.
If the client cancels the project without a valid reason, the initial 50% payment is non-refundable.
If the client cancels the project due to a valid reason, a full refund of the initial payment will be issued.
A valid reason is limited to situations where Naxified is unable to deliver the agreed scope due to internal failure. Changes in business direction, budget issues, or lack of availability from the client are not considered valid reasons.
The remaining 50% payment is due only after the project is completed and formally approved by the client.
4. Revisions or Scope Changes
The project scope, deliverables, and revision limits are defined in the approved proposal or agreement.
Any request outside the agreed scope is considered a scope change and may require additional time, cost, and a revised timeline.
Revisions are limited to the number specified in the agreement. Additional revisions will be billed separately.
Client feedback must be clear, consolidated, and provided within a reasonable timeframe. Delayed or fragmented feedback may impact delivery timelines.
Naxified is not responsible for delays caused by late feedback, changing requirements, or repeated revisions beyond the agreed scope.
5. Contact Us
For questions regarding these Terms, please contact:
